Frequently Asked Questions About AJ's Laundry Star
Questions About the Laundromat
What are your hours?
Monday-Sunday 7:00am - 10:00pm
Do you have large machines for bulky items?
Yes, we have 2 load washers, 3 load washers, 4 load washers, 6 load washers, and 8 load washers.
Questions About Wash and Fold
What is the turnaround time?
We offer 24 hour turnaround and same day turnaround.
Is there a minimum?
We have a 30 lb. minimum order.
What if I want my laundry washed a certain way?
That is no problem. We love doing special requests. Just let us know how you like your laundry done and we will do it that way.
Can I put my wash and fold on my credit card?
Absolutely.
Questions About Pick Up and Delivery
How does pickup and delivery work?
You just click on "Schedule a Pickup" and fill in your information. We will pick up your laundry when you request. We will text you when we are on our way and let you know that we picked it up if you are not home. Then we will return it to you clean and ready to be put away.
Do I have to be home?
No you don't. Just leave your laundry in a secure location and let us know where that is.
What is the turnaround time for pickup and delivery?
Turnaround time is either 24 hours or same day.
Can I give you my preferences?
Yes, that can be put in the software.